Privacy Policy

1. Introduction

Nfe Styles Inc. respects the privacy of every person who visits this website, requests a systems review, or works with our fitting studio systems. This Privacy Policy explains in plain terms what information we collect, why we collect it, how we protect it, and what choices you have. It applies to this website and to the professional services that the studio provides under the computer systems design and related services activity described in our public materials.

This policy was prepared for the team behind NFE Styles, the developer name used by the studio when describing the design work behind this site. NFE Styles is written here once in full so that readers can connect the policy to the people who built the interface, the studio records and the fitting row tools described across the site. The developer name and the company name are different names, and both are used honestly. Where this policy says we or us, it refers to the company identified in the next section.

The studio serves apparel and uniform teams from Etobicoke, Ontario, and the policy is written for a Canadian company operating in a global online environment. We have tried to avoid legal fog and to describe practical behaviour instead. If any point here is unclear, you are welcome to contact us and ask for a written explanation.

2. Who We Are

The controller of the personal information described in this policy is the company that runs the fitting studio systems practice. Its full legal name and address are set out below and are used in every official studio document.

The company is responsible for the website, for the enquiry process, for the contract records created when a studio engages the company, and for the handling of any personal information that arrives through those channels. The company does not operate a public consumer marketplace and does not advertise third party goods to visitors.

3. Scope of This Policy

This policy covers personal information that we collect through the website, through email and telephone contact, through site visits to a client studio, and through the delivery of systems design services. It does not cover the internal records that a client studio keeps about its own clients, because those records belong to the studio and are governed by that studio own privacy practices and by the law that applies to it.

When we build a fitting room system for a studio, we often process fitting lists, alteration notes and swatch records on that studio behalf. In those cases the studio is the party responsible for the content and for the consent of the people whose details appear in it, while we act as a service provider. Where that happens, we follow the written instructions of the studio and the data processing terms agreed in the service contract, and we do not use the content for our own advertising.

This policy also does not apply to any third party website that you reach from a link on our pages. Those sites publish their own policies, and you should read them before sharing personal information with them.

4. Information We Collect

We collect two broad kinds of information: information you give us directly, and information that is created automatically when you use the website. We try to keep both lists short and to explain the reason for each item.

Information you give us

• Contact details such as your name, email address, telephone number and the name of the studio you represent.
• Enquiry content such as the subject you choose, the description of the stations that slow you down, and any scheduling preferences you mention.
• Contract information such as billing details, the scope agreed for a systems project and the names of the people who will attend a fitting systems review.
• Studio records such as booking slip data, alteration note data and fabric swatch data that a client studio asks us to hold or to migrate on its behalf.

Information created automatically

• Technical data such as the browser type, the device type, the operating system and the general region from which a request arrives.
• Usage data such as the pages viewed, the time spent on a page and the link that brought you to the site.
• Server logs such as the internet address of a request, the date and time of the request and any error codes returned by the server.

The contact form on the contact page does not send your message to a database on our server. Instead, it prepares an email in your own email application so that you can review and send it yourself. The content of that message reaches us only when you choose to send it, and it arrives in the studio inbox like any other email.

5. How We Use Information

We use personal information for a small set of purposes that relate directly to running a design studio. Each purpose below is tied to a real activity, not to a vague desire to collect data.

• To answer an enquiry and to arrange a fitting systems review or a site visit.
• To prepare a proposal, a scope of work and a schedule for a studio project.
• To build, test, operate and support the integrated systems that a client studio has engaged us to design.
• To migrate paper or spreadsheet records into a structured fitting row system, under the instructions of the studio.
• To provide training to the front desk and the bench team of a client studio.
• To issue invoices, to keep accounting records and to meet tax and corporate obligations.
• To keep the website secure, to diagnose errors and to improve the clarity of our pages.
• To send service updates to an existing client about work already in progress.

We do not use personal information to build advertising profiles, we do not sell it to list brokers, and we do not rent it to any third party. We do not use automated decision making to make choices that have a legal or similarly significant effect on you.

6. Legal Bases for Processing

Where the law asks us to identify a legal basis for processing personal information, we rely on one or more of the following. The basis depends on the situation and on the category of information involved.

• Contract where processing is necessary to take steps at your request before entering a contract, or to perform a contract we have with you or with the studio you represent.
• Consent where you have given clear permission, for example when you ask to receive occasional studio notes or when a client allows a case study to be published.
• Legal obligation where we must keep records to comply with tax, corporate or other statutory duties.
• Legitimate interests where we have a genuine business reason such as securing the website, preventing misuse or improving our services, and where those interests are not overridden by your rights.

You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal, and it does not affect processing that rests on another legal basis.

7. Cookies and Similar Technologies

This website is built to work with as few cookies as possible. We do not install advertising cookies, we do not run cross site tracking pixels, and we do not use fingerprinting to follow visitors across other websites.

We may use a small number of essential cookies or similar storage mechanisms where they are needed for the site to function correctly, for example to remember a preference during a single visit or to protect a form from misuse. These mechanisms do not identify you to other organisations and are not used to build a profile.

Server logs may record the internet address of a request for security and diagnostic purposes. These logs are retained for a limited period and are reviewed only when there is a reason to investigate an error or a security event. If we ever add a measurement tool that uses cookies beyond the essential ones, we will update this policy and, where the law requires it, ask for your consent before the tool is switched on.

You can control cookies through the settings of your browser. Blocking all cookies may affect how some parts of a website behave, though it should not prevent you from reading the pages of this site.

8. Sharing and Disclosure

We share personal information only when there is a clear reason and only with parties who are bound to protect it. The categories below describe the realistic sharing that takes place in the course of running a design studio.

Service providers

We use a small number of suppliers for hosting, email, accounting and project communication. These suppliers process information on our instructions and are not allowed to use it for their own marketing. We choose suppliers that offer reasonable security and, where relevant, contractual privacy commitments.

Professional advisers

We may share information with legal, accounting or insurance advisers where it is necessary to obtain professional advice or to manage a claim. Those advisers are bound by their own duties of confidentiality.

Legal requirements

We may disclose information where we are required to do so by law, by a court order or by a regulator with lawful authority, and where disclosure is necessary to protect the rights, safety or property of the company, of a client studio or of another person. We will limit any such disclosure to what is actually required.

Business changes

If the company is involved in a merger, a reorganisation or a transfer of assets, some information may be transferred as part of that transaction. In that case we will take reasonable steps to ensure that the receiving party respects this policy, and we will tell affected people where the law requires it.

We never sell personal information and we never share it with advertising networks for the purpose of showing you targeted advertisements.

9. Retention of Information

We keep personal information only for as long as there is a real purpose to keep it. Retention is based on the type of record and on the obligations that apply to a Canadian company doing professional work for clients.

• Enquiries that do not become projects are usually removed within twenty four months of the last contact.
• Contract and project records are kept for the duration of the engagement and for a further period that supports warranty, accounting and legal needs.
• Accounting and tax records are kept for the period required by applicable law.
• Server logs are kept for a short operational period and then deleted or aggregated.
• Client studio data that we process on behalf of a studio is kept to the schedule agreed in the service contract and returned or deleted at the end of the relationship.

When a retention period ends, we delete the information or, where immediate deletion is not practical, we remove the identifiers that would connect it to a person and keep only anonymous statistics. We review retention settings at least once each year.

10. Security of Information

We take the protection of personal information seriously and apply security measures that are proportionate to the size of the studio and to the sensitivity of the records we handle. No method of transmission over the internet and no method of electronic storage can be guaranteed to be completely secure, so we describe our approach honestly rather than promising perfection.

• Access to studio records is limited to the people who need it to do their work.
• Accounts are protected by strong passwords and by multi factor authentication where a provider supports it.
• Network traffic to the website is carried over encrypted connections.
• Devices used for studio work are kept patched and protected by up to date software.
• Paper notes that contain client measurements are kept in the studio and disposed of carefully once a project closes.

If a security incident occurs that is likely to create a risk of significant harm, we will follow the notification requirements that apply to us and we will tell affected parties in clear language about what happened and what we are doing about it.

11. International Transfers

The company is based in Canada, and most personal information is handled there. Some of the suppliers we use for hosting, email or project tools may store data outside Canada, including in the United States or in the European Union. Where information is transferred outside Canada, we take reasonable steps to ensure that it receives a comparable level of protection through contractual terms or through the safeguards that the supplier has in place.

When a client studio asks us to process fitting records, we agree the location and handling of those records in the service contract. If the studio has its own rules about where records may be stored, we aim to meet them or to explain clearly why we cannot.

12. Your Privacy Rights

Subject to the law that applies to you, you may have the right to ask us for a copy of the personal information we hold about you, to correct information that is wrong or incomplete, and to request deletion where there is no continuing reason for us to keep it. You may also object to certain kinds of processing and ask us to restrict how we use your information while a question is being resolved.

To make a request, write to status@nfestyles.autos and describe what you would like us to do. We may ask for enough information to confirm your identity before we act, because we do not want to release a record to the wrong person. We aim to respond within thirty days and will tell you if a request needs more time.

If you are not satisfied with our response, you may have the right to complain to a data protection authority. In Canada, this includes the Office of the Privacy Commissioner of Canada, and in other regions it includes the supervisory authority where you live or work. We would appreciate the chance to resolve your concern directly first.

13. Privacy for Children

This website and the studio services are intended for businesses and for adults who act on behalf of a business. We do not knowingly collect personal information from children under the age of sixteen. If you believe that a child has provided personal information to us, please contact status@nfestyles.autos so that we can investigate and remove the information where appropriate.

When a client studio processes information about young people, for example in a school uniform programme, the studio is responsible for obtaining any consent that the law requires. We support the studio with tools that limit access, but we do not collect information from young people directly through this website.

14. Marketing Communications

We do not run a regular marketing newsletter and we do not send bulk promotional email. From time to time we may send a short service note to an existing client about work that is already in progress, or reply to an enquiry with information the person asked for.

If we ever introduce an occasional studio note, it will be sent only to people who have asked to receive it, it will include a simple way to stop receiving it, and it will not be shared with any other organisation. You can ask us to stop any communication at any time by writing to status@nfestyles.autos or by calling +18046366818.

15. Third Party Links and Services

Our pages may link to third party sites, for example to a mapping service that shows the studio location or to a resource that we think is useful to a studio owner. We do not control those sites and we are not responsible for their privacy practices. When you leave our site, the policy of the site you reach applies.

We may also use a third party email provider to receive and store studio messages. That provider processes messages on our behalf and is bound by a contract that limits its use of the content. If you prefer not to use email, you are welcome to call the studio at +18046366818.

16. Changes to This Policy

We review this policy from time to time and may update it to reflect a change in the way the studio works, a change in the tools we use or a change in the law. When we make a change, we update the date at the top of the page so that readers can see when the current version took effect.

If a change is significant, we will take reasonable steps to bring it to the attention of people who have an active relationship with the studio. Continuing to use the website or the services after an update means that the current policy applies to that use. Earlier versions can be requested from the studio if you need a record of what applied at a particular time.

17. How to Contact Us

Questions about this policy, requests about personal information and complaints can all be sent to the studio. Please include enough detail for us to understand the request and to find the relevant record.

You can also return to the studio homepage or read the Terms of Service for the rules that apply to the use of this website and of the services described on it.

18. Additional Regional Notices

The company is committed to applying responsible privacy practices wherever a visitor or client is located. The notes below describe how the general policy applies in some common situations.

Visitors in Canada

Canadian privacy law gives individuals the right to know why an organisation collects personal information, to see the information held about them and to request correction. We follow those principles and we name a single contact for privacy questions so that there is no confusion about where to write.

Visitors in the European Economic Area and the United Kingdom

Where European or United Kingdom law applies, you may rely on the rights described in the section on your privacy rights, including the right to data portability and the right to object to processing based on legitimate interests. We process information under the legal bases listed earlier and we keep records of the reasoning behind each basis.

Visitors in the United States

Some state laws provide specific rights to residents, including the right to know what categories of personal information are collected and the right to request deletion. We do not sell personal information and we do not share it for cross context behavioural advertising, so several of those rights are met by the way the studio already works.

Retired samples and historical records

Fitting records sometimes include a fabric swatch reference that is retired. When a studio asks us to keep historical swatch data for reference, we keep it in a restricted archive and remove personal details where they are not required for the historical purpose. This is a deliberate balance between the studio need to answer later client questions and the principle of holding no more than is necessary.

Final word

Privacy is a practical promise more than a document. We try to keep that promise by collecting little, explaining the reasons and making it easy to reach the people who can act on a request. If something in this policy does not match your experience of dealing with the studio, please tell us at status@nfestyles.autos so that we can put it right.